Terms of Service

Last updated: December 2024

Welcome to ViaKosovo. These Terms of Service ("Terms") govern your access to and use of our website, services, and related content provided by ViaKosovo ("we", "us", or "our"). By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website or services.

1. Company Information

ViaKosovo operates under the legal entity:

Deenium Holdings L.L.C.

Company ID: 812306563

Registered Address:

Rruga Violeta Dervishaj, 7

51000 Deçan

Republic of Kosovo

Contact email: info@viakosovo.com

2. About Our Services

ViaKosovo provides advisory and operational support services related to business structuring, company formation, and ongoing administrative assistance in Kosovo.

We act as a service provider and coordinator. We are not a law firm, tax authority, financial institution, or government body.

All information provided through our website or services is for general informational purposes and does not constitute legal, tax, or financial advice unless explicitly agreed in writing.

3. Eligibility

By using our website or services, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into binding agreements
  • You are acting on your own behalf or on behalf of a legally authorized entity

We reserve the right to refuse or discontinue service at our discretion, particularly where legal, compliance, or reputational concerns arise.

4. Scope of Services

Depending on the engagement, ViaKosovo may provide or coordinate:

  • Company registration assistance
  • Administrative and compliance coordination
  • Banking introductions (where applicable)
  • Accounting and reporting coordination
  • Ongoing operational and advisory support

Specific deliverables, timelines, and fees are defined in individual agreements, proposals, or onboarding documentation.

We do not guarantee approvals, timelines, tax outcomes, or financial results.

5. No Legal or Tax Advice

ViaKosovo does not provide legal or tax advice.

Any information shared is general in nature and should not be relied upon as a substitute for advice from licensed legal, tax, or financial professionals. Clients are encouraged to seek independent advice where appropriate.

6. Client Responsibilities

You agree to:

  • Provide accurate, complete, and truthful information
  • Respond promptly to documentation and approval requests
  • Comply with all applicable laws and regulations
  • Use our services only for lawful purposes

Failure to meet these obligations may delay services or result in suspension or termination.

7. Fees and Payments

Fees are communicated transparently prior to the commencement of services.

Unless explicitly stated otherwise:

  • Fees are non-refundable once services have commenced
  • Government fees and third-party costs are separate
  • Payments must be made in accordance with agreed terms

We reserve the right to pause or terminate services in case of non-payment.

8. Third-Party Providers

Certain services require collaboration with third parties such as banks, accountants, notaries, or government authorities.

ViaKosovo is not responsible for the actions, decisions, delays, or policies of third-party providers. Any agreements with third parties are entered into directly between you and those parties.

9. Limitation of Liability

To the fullest extent permitted by law:

  • ViaKosovo shall not be liable for indirect, incidental, or consequential damages
  • We are not responsible for regulatory changes, policy updates, or government decisions
  • Our total liability shall not exceed the fees paid for the specific service in question

Use of our services is at your own discretion and risk.

10. Confidentiality

We treat client information with strict confidentiality and take reasonable measures to protect it.

Confidentiality obligations do not apply where disclosure is required by law, regulation, or competent authority.

11. Intellectual Property

All content on this website, including text, branding, visuals, and materials, is the intellectual property of ViaKosovo and may not be copied, reproduced, or distributed without prior written consent.

12. Termination

We may suspend or terminate services if:

  • These Terms are breached
  • Required information is not provided
  • Legal, compliance, or reputational risks arise

Termination does not relieve you of outstanding payment obligations.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Kosovo, without regard to conflict of law principles.

Any disputes shall be submitted to the competent courts of Kosovo unless otherwise agreed in writing.

14. Changes to These Terms

We may update these Terms from time to time.

The most current version will always be available on our website. Continued use of our services constitutes acceptance of any updates.

15. Contact

For questions regarding these Terms, please contact:

ViaKosovo

Email: info@viakosovo.com